Virtual Call Center

Developed through our vendor partnership with Stratasoft™, the VC2™ “Virtual Call Center” delivers the best high performance receivables management productivity through predictive dialing system technology.

At its heart, the Stratasoft VC2™ predictive dialing engine is based on a mature pacing algorithm which ensures highly accurate call progress detection, lightning fast call and screen delivery to your agents.

Combined with industry specific call campaign strategies from the WinDebt^® products, the solution delivers highly effective, targeted collections call center technology to your operations which will increase contacts and increase talk time from 10 – 15 minutes per hour to as much as 50 minutes per hour.